feedback channel

At a conference people should focus on presentations and other input.

Most of the time therefore our terminals remain in a passive state showing only the participant name or company logo.

However, we have found it very useful to offer a generally open feedback channel where participants can send in questions or comments at any time.

All inputs are directed to the control room – or to a customer representative – where it is decided if any action should be taken on the incoming comments or questions. This might lead to many different actions:

  • Acknowledging the feedback from the stage if multiple people are making similar comments.
  • Sending a particularly interesting question directly to the speaker or the host via the facilitator interface (discreetly hidden in the speaker’s table).
  • Adjusting the temperature in the room.

This means that the speaker can answer a question just a few seconds after it has been submitted.

At other times we collect questions throughout the conference and use the best ones for a special Q&A session.

1: We can allow participants to enter comments or questions at any time.

2: The input is received in the control room, where Wizer staff (or the customer) decides if action is required (or saved for later).

3: Particularly interesting comments can be routed to the facilitator (who has a hidden screen in the speaker’s table) in a matter of seconds – opening up the opportunity for interesting dialogue.